Shipping Policy

We strive to ensure timely and safe delivery of all personalised corporate gift products. Please read our shipping policy carefully.

1. Order Processing Time

Since our products are personalised and made to order:

• Order processing usually takes 3–7 business days

• Processing time may vary depending on product type, quantity, and customization complexity

Customers will be notified once the order is shipped.

2. Shipping Time

After dispatch, delivery typically takes:

• 3–10 business days depending on your location

• Remote areas may take longer

Delivery timelines are estimates and may vary due to courier services, weather, or unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout

• Charges may vary based on order size, weight, and delivery location

4. Tracking Information

Once your order is shipped:

• A tracking number or shipment details will be shared via message or email

• Customers can track their order using the provided information

5. Delivery Issues

We are not responsible for delays caused by:

• Courier service disruptions

• Incorrect shipping address provided by the customer

• Natural disasters or unexpected events

Please ensure your shipping details are accurate while placing the order.

6. Damaged Packages During Shipping

If your package arrives damaged:

✔ Contact customer support within 48 hours of delivery

✔ Provide clear photos of the package and product

We will assist with replacement or resolution as per our return & refund policy.

7. Address Changes

• Shipping address changes are only possible before the order is dispatched

• Once shipped, we cannot modify the delivery address

8. Customer Support

For any shipping-related questions or concerns, please contact:

khodiyarcreation89@gmail.com