Terms & Conditions

By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Product Customization

All products are personalised based on the details provided by the customer, including names, logos, designs, messages, or branding.

• Customers are responsible for providing accurate customization information

• We are not responsible for errors caused by incorrect details submitted by the customer

• Once customization is approved and production begins, changes cannot be made

2. Order Confirmation

• Orders will be processed only after full payment is received

• Once confirmed, orders for personalised products cannot be cancelled or modified (except within the allowed cancellation period mentioned in the Return & Refund Policy)

3. Pricing & Payment

• All prices are listed in applicable currency and may change without prior notice

• Payment must be completed at checkout through available payment methods

• We reserve the right to cancel any order in case of payment issues or pricing errors

4. Shipping & Delivery

• Delivery timelines are estimates and may vary

• We are not responsible for delays caused by courier services or unforeseen circumstances

• Customers must provide accurate shipping details

(Refer to our Shipping Policy for more details)

5. Returns & Refunds

• Personalised products are non-returnable and non-refundable unless damaged or defective

• Any issues must be reported within the specified time frame

(Refer to our Return & Refund Policy for full information)

6. Product Appearance

• Actual product color and appearance may slightly vary due to lighting, screen resolution, or printing process

• Minor variations are not considered defects

7. Intellectual Property

• Any designs, logos, or content provided by customers must not violate copyright or trademark laws

• Customers confirm they have permission to use such materials

• We are not responsible for any legal issues arising from customer-provided content

8. Limitation of Liability

We are not liable for:

• Indirect or incidental damages

• Delays beyond our control

• Misuse of products after delivery

Our liability is limited to the value of the product purchased.

9. Policy Changes

We reserve the right to update or modify these terms and policies at any time without prior notice. Updates will be effective immediately upon posting.

10. Customer Support

For any questions regarding orders, policies, or services, please contact:

khodiyarcreation89@gmail.com